Knowledgebase

Once you sign up for service you should receive an email similiar to this shortly after signing up. If you do not receive this email with your specific information please contact support@avekhost.com. Please allow 4-6 hours to receive and remember to check your junk mail folders.

If you have requested a domain name during sign up, we will register this domain once your payment has been cleared, this can take 24 hours.

Dear Client Name,

Please keep in mind that your domain name will not be visible on the internet for between 24 and 72 hours. This process is called Propagation. Until your domain has Propagated your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

IMPORTANT: Make sure you upload your files to the PUBLIC_HTML or www directory on the server otherwise they will not be visible on the internet. Also, please be sure that your homepage is saved as an "index" file e.g., index.htm, index.html, etc. We suggest you download smart ftp from http://smartftp.com if you do not already have an ftp client.

Below are your account details, you will need your username and password to access ftp and your control panel.

New Account Info

Domain:
Username:
Password:
Hosting Package:
Server IP:
Nameserver 1: NS1.AVEKHOST.COM
Nameserver 2: NS2.AVEKHOST.COM

Temporarily you may use one of the addresses given below manage your web site

Temporary FTP Hostname:
Temporary Webpage URL:
Temporary Control Panel:

Once your domain has Propagated

FTP Hostname: ftp.yourdomain.com
Webpage URL: http://www.yourdomain.com
Control Panel: http://www.yourdomain.com

Mail settings

Catch all email with your default email account

POP3 Host Address : mail.yourdomain.com
SMTP Host Address: mail.yourdomain.com
Username:
Password:
Additional mail accounts that you add

POP3 Host Address : mail.yourdomain.com
SMTP Host Address: mail.yourdomain.com
Username : The FULL email address that you are picking up from (e.g. info@yourdomain.com).
If your email client cannot accept a @ symbol, then you may replace this with a backslash .
Password : As specified in your control panel

Thank you for choosing AvekHost.com.

If this article did not answer your question effectively please do not hesitate to email us at support@avekhost.com so that we may get you an answer. If you feel this article was helpful please take a moment to provide us with your vote. Voting on our articles assist us in ensure we deliver you the best possible experience with our hosting service.

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